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MEET THE PROS
William
William is a driven and dedicated young retail associate with impressive
goalie fitting skills and an exceptional eye for detail. His strong work ethic
and meticulous approach guarantee exceptional customer service and impeccable
results in the retail industry.
Marc
Marc Poirier, an accomplished Pro Shop Director with over 15+ years of
expertise in the hockey industry. Known for his exceptional skill as a skate specialist, Marc has honed his knowledge through years of experience, and an insatiable desire to make hockey players comfortable in their equipment.
LIAM
Liam is a diligent and dedicated young retail manager with exceptional fitting skills and an unwavering attention to detail. His hard work, combined with his keen eye for perfection, ensures excellent customer experiences and outstanding results in the retail industry.
MEET WILLIAM
Having played hockey his whole life, William possesses a deep understanding of the sport and its equipment. This firsthand experience allows him to offer expert advice and guidance to customers seeking the perfect goalie gear. His
knowledge extends beyond the basic features, enabling him to make accurate recommendations tailored to each individual's playing style and preferences.
His meticulous approach extends to his exceptional attention to detail. William leaves no stone unturned when it comes to checking inventory, verifying product quality, and maintaining the overall presentation of the retail space. By
paying careful attention to every aspect, he ensures a seamless and visually appealing shopping experience for customers.
MEET MARC
Prior to his role as Pro-Shop Director, Marc's professional journey included a significant tenure as a Senior Analyst at Bauer, a prominent company in the hockey industry. This experience provided him with valuable insights and a comprehensive understanding of the dynamics and nuances of the hockey market. With firsthand exposure to market trends, customer preferences, and industry best practices, Marc brings a unique perspective to his current role.
Marc's experience as a Senior Analyst at Bauer, combined with his extensive retail hockey sales background, positions him as a knowledgeable and insightful professional. His exceptional service and meticulous attention to detail set him apart, while his passion for the industry fuels his commitment to exceeding expectations. With Marc's expertise, dedication, and customer-centric approach, clients can trust that they are receiving top-notch support and guidance for their hockey-related endeavors.
Marc goes above and beyond to ensure that his clients receive nothing short of outstanding support and satisfaction. Whether it's assisting with product selection, addressing concerns, or providing tailored recommendations, Marc actively engages with his clients to understand their unique needs and preferences. By doing so, he can deliver personalized solutions that meet and exceed their expectations.
MEET LIAM
From an early age, Liam has been deeply passionate about hockey, playing the sport throughout his entire life. This experience has honed his ability to understand
the importance of proper fit and tailored solutions. Whether it's assisting customers with finding the perfect hockey equipment or ensuring that merchandise is displayed flawlessly, Liam's expertise in fitting is second to none.
Liam's commitment to providing exceptional customer experiences is evident in
his interactions. He actively listens to customers' needs and preferences,
ensuring that everyone receives personalized attention and finds the right products to meet their specific requirements. His genuine care for customers fosters trust and loyalty, resulting in long-lasting relationships and repeat business.