Step 1: Reception of the order
Personal information validation and inventory availability verification
Step 2: Status Order Confirmation + Payment Pre-Authorization
Item available – The order is in process.
Item is in backorder – The order is on hold – Possibility of waiting the manufacturer's delivery delay (5 to 10 business days) or to choose another similar item.
Item is discontinued – The order is on hold – Possibility to choose another similar item.
Shipping surcharge – The order is on hold – Send payment information to complete the transaction.
Step 3: Order Shipment + Payment Confirmation
The reference shipping number will allow you to track your package once it has been shipped with the carrier.
Step 4: Order Delivery
You will receive an email confirmation inviting you to participate in our Customer Satisfaction Survey and Loyalty Crowns Program!