The Loyalty Crowns Program is our way of thanking you to shop at HockeySupremacy.com and the best solution to save more on your hockey equipement!
100 Loyalty Crowns = $5.00 discount on your next purchase.
BUY : 5% CASHBACK
5% cashback of the value of your order in Loyalty Crowns.
REFER A FRIEND : 300 LOYALTY CROWNS ($15.00)
Every time you refer a new customer.
REVIEW A PRODUCT : 20 LOYALTY CROWNS ($1.00)
Every time you submit a product review.
PASS IT TO YOUR FRIEND : 20 LOYALTY CROWNS ($1.00)
Every time you pass a product to a friend.
Visit the Loyalty Crowns Program for more details.
They will automatically be applied on your purchase. You can also select the amount of Loyalty Crowns you want to redeem in the Checkout section and keep the rest for a bigger treat!
1-855-632-8787 (toll free)
Messages are returned within one business day.
Emails are answered within one business day.
Online Support - Live Chat
For immediate assistance, use our Live Chat support and click on «We're Here to Help!» at the bottom of your screen.
Monday to Friday : 9:00 am to 6:00 pm
Saturday and Sunday : Closed
Step 1: Receipt of the Order
Personal information validation and inventory availability verification
Step 2: Status Order Confirmation + Payment pre-authorization
Item available – The order is in process.
Item is in backorder – The order is on hold – Possibility of waiting the manufacturer delivery delay (5 to 7 business days) or to choose another similar item.
Item is discontinued – The order is on hold – Possibility to choose another similar item.
Shipping surcharge – The order is on hold – Send payment information to complete the transaction.
Step 3: Order Shipment + Payment Confirmation
The reference shipping number will allow you to track your package once it has been shipped with the carrier.
Step 4: Order Delivery
You will receive an email confirmation inviting you to participate to our Customer Satisfaction Survey and Loyalty Crowns Program!
MasterCard, VISA, American Express, PayPal and HockeySupremacy.com E-Gift Card.
*Provided your card was issued in Canada.
Yes it's possible! If the item is out of stock, a special mention will be written on the product's page or in the email confirmation. It takes approximately 5 to 7 business days to receive the item at our warehouse. As soon as we receive it, it is send to you the same day!
Unfortunately, if you don't see the selection options appear for a certain product, it means that there are none left in stock. When a product is discontinued by the manufacturer we can not put this item on backorder and therefore remove options from our website.
Thank you for your comprehension, and please contact us if we can help you find an alternative.
If your discount code doesn’t work, it might have expired or might not apply to the items in your shopping cart. Following a Minimum Advertised Price policy, promotionnal codes cannot be applied on Bauer and CCM Elite products.
To be sure you get the best price, get in touch with us via the live chat, email or phone.
Eligible for a Return:
Items in their original condition, unused, with the original packaging and labels
Items damaged in shipping or defective items
Items covered by the manufacturer warranty
Not Eligible for a Return:
Sharpened or Baked Skates - Do not sharpen or bake skates until you are certain they fit correctly
Jocks & Undergarments - Due to the personal nature of the product
Mouthguards - Due to hygenic reasons
Special Orders, Pro Stock and Team Orders
Customized Products - This includes jerseys with personalization
View our Return and Exchange Policy right here!
To return an item :
Step 1 : Get your Return Merchandise Authorization (RMA) number
Step 2 : Prepare your package
Step 3 : Send back your package
Step 4 : Get your reimbursement
To exchange an item:
Return the item and place a new order.
For more details, please click here!
If a composite hockey stick is broken due to a manufacturing defect, within 30 days of being ordered, it may be eligible for replacement!
To initiate a warranty claim for a hockey stick, please contact the manufacturer directly. An original proof of purchase is required.
There is no restocking fees, only the shipping fees to return the item at our warehouse.
For more details on how to return an item, follow the link!
The refund is process within 2 business days following the receiving of your return. The refund will be applied in the same payment method used at the time of the purchase. You will receive an email to confirm the reimbursement once the merchandise has been inspected and the transaction completed.
HockeySupremacy.com delivers exclusively within Canada due to manufacturers' international delivery policies.
We strongly suggest you to use a shipping address that you are 100% sure to be available during the day.
Unless specified, the package will be left at the shipping address front door in a secure place. If you are not sure to be there, please choose another address (work, family, friends) for delivery. Unfortunately, we cannot be held responsible if you are not present at your shipping address during the day.