All orders over $149.00 are eligible to free returns and exchanges. If an item within a $149.00+ order needs to be returned, we will cover all fees.
If the item is within a $149.00 or less order, it is still possible to proceed to a return or exchange. However, shipping charges will have to be covered by the customer.
In order to accept a return or exchange, the item must be in its original condition, unused, in its original packaging with all product tags. We take back items in their original and resallable state. Sharpened/molded skates and taped sticks will not be accepted.
Undergarment and jocks
Pro Stock and custom items
If the item has been damaged during the shipping process or is defective, we will exchange this item without any additional charge. You would have to provide a picture of the damaged/defective item. Please rest assured, every items is inspected closely prior to shipping.
Most of our products are covered with a manufacturer limited warranty, including sticks. Damaged equipment during usage is not covered by our free returns and exchanges policy. Please refer to our Warranty section for more details and how to return broken sticks.