The Loyalty Crowns Program is our way of thanking you shopping at Hockey Supremacy. Earn 1 Loyalty Crown for every $1 of hockey equipment purchase and for every 100 Loyalty Crowns, we’ll give you $5 to spend on your next hockey gear order.
You earn Loyalty Crowns automatically when you buy hockey equipment at Hockey Supremacy – no minimum required. Your Loyalty Crowns will be saved and applied on your next hockey gear purchase at Hockey Supremacy.
PURCHASE : 5% CASHBACK
You get 5% of the value of your order in Loyalty Crowns.
REFER A FRIEND : 300 LOYALTY CROWNS ($15.00)
You enjoyed your experience with us and want to share with your friends and family? We will reward you 300 Loyalty Crowns every time you refer a new customer.
PRODUCT REVIEW : 50 LOYALTY CROWNS ($2.50)
You get 50 Loyalty Crowns worth $2.50 when you submit a product review. Your opinion matters. You can help your hockey community to shop wisely by reviewing any product you have tried.
PASS IT TO YOUR FRIEND : 20 LOYALTY CROWNS ($1.00)
You want to share one of our product to your community? We will reward you for that too! Get 20 Loyalty Crowns (value of $1.00) every time you pass a product to a friend.
Visit our Loyalty Crowns Program page for more info about how to perform those actions.
There are 3 ways to get in touch with a Hockey Supremacy team member regarding any inquiries or hockey equipment questions:
By phone (toll free) : 1-855-632-8787
Online Chat : Click here.
By email : firstname.lastname@example.org
Our opening hours for customer support (Eastern Time) :
Monday to Friday: 9:00AM to 6:00PM
Saturday: 10:00AM to 5:00PM
As soon as your order is placed, it is waiting to be processed. While processing your order, we follow rigorous procedures to ensure every order is shipped quickly and in accordance to our high-quality standards.
You will automatically receive a confirmation email for your order. You will receive a second email once your order is shipped.
In the case an item is out of stock, you will be prompted with a message. If you still want to order this item, you can add it in your shopping bag and complete your checkout. The delay of shipment of a backordered item is usually 5 to 7 business days. Please contact us for more details concerning the shipment delay of the specific item.
For some products, we might only have a few combinations left in stock. By selecting a first option, you will see the possible combination from this first selection. If no combination are available, select another option to see which other combinations are available.
All options must be selected in order to add the item to your shopping bag.
We occasionally receive some Pro Stock items. Unlike regular products, the Pro Stock supply is never guaranteed and changes constantly. Some Pro Stock items might not all be featured on the website. Do not hesitate to contact us to inquire about our Pro Stock selection.
Items in their original condition, unused, with the original packaging and labels.
Items damaged in shipping or defective items.
Undergarment and jocks
Pro Stock and custom items
Contact us by email at email@example.com and provide us the following informations:
Your order information (name, phone, email address, order number)
Product to return, quantity if applies
Nature of the request (replacement or refund) and reason of the return or exchange
Replacement specifications (size, model, etc.), if applies
Include any pictures in attachment that could help us to process your request in a timely manner.
All hockey stick warranties go directly through the manufacturer, except for Warrior hockey gear. We put the instructions in the package for every hockey stick orders. Please contact the manufacturer below to complete your stick warranty:
Bauer Warranty Department: 1 (800) 362-3146
Easton Warranty Department: 1 (866) 732-7866
Graf Warranty Department: 1 (403) 287-8585
Warranty Department: 1 (800) 636-5895
Sher-Wood Warranty Department: 1 (819) 563-2205
True Hockey Warranty Department: 1 (901) 746-2000
Warrior Warranty Department: 1 (866) 966-6092
There is no fee if your item has been purchased in an order over $149.00. We will assume the return shipping fees and the second delivery to your door. There are no restocking fees.
However, if the item has been purchased in an order under $149.00, you would have to assume the return shipping fees.
As soon as your order is shipped, you will receive a shipping confirmation email with your tracking number. We ship mainly with FedEx but also with Canada Post for certain areas.
You can track your package with the link provided in the shipping confirmation email and by accessing your account.
You can use the shipping estimator widget in your shopping bag. Simply enter your postal code and province to get an estimated delivery date and shipping rate.
We offer free shipping on all orders over $149.00. The shipping estimator widget is provided by FedEx, our main carrier.
The majority of our deliveries are completed within 2 to 5 business days throughout most of all Canadian regions.